Privacy Policy

Last Update : Jan 16th 2025

Joro is aware of the importance of data privacy and is committed to implementing the highest standards of confidentiality and security to ensure that your privacy is respected and protected. This Privacy Policy informs you of the commitments and practical measures taken by Joro to ensure that your personal data is kept confidential.

Delete your account

We value your privacy and provide you with the ability to delete your account and all associated data at any time. Please note that this action is irreversible, and all your data will be permanently removed unless legally required to be retained.

To delete your account:

1. Navigate to the User Profile section within the app.
2. Select the "Delete Account" option.
3. Confirm your choice by following the prompts on the screen.

Alternatively, you can use the link below to request the deletion of your account:

Delete My Account

For further assistance, you may also contact me at [email protected].

Data controller

Joro, registered with the Paris Trade and Companies Register under number 919 395 525 is the data controller. Joro is responsible for collecting and processing your personal data.

Personal data collected and processed by Joro

In accordance with the purposes set out in this Policy, Joro may share your personal data with: contact data: e-mail address, telephone number, etc. identification data: surname, first name, country etc. connection data: IP address, browser type and version, operating system and other software installed in your environment, mobile platform, technical identifier(s), error reports and execution data.

Purposes and legal basis of processing

Joro ensures that it only collects and processes data that is strictly necessary for the purpose for which it is processed. Joro collects and processes your personal data for various purposes based on the various legal bases detailed below. We collect and process your personal data to provide marketing services and manage the business relationship for following purposes: Sending of articles and newsletters or marketing materials, invitation to events Management of the business relationship We collect and process your personal data to protect our legitimate interests for the following purposes: Registration and prospection Fraud prevention Personalization of our offers Consent For certain activities, including marketing and cookies, we seek your consent prior to processing your personal data. You may withdraw this consent at any time.

Recipients of personal data

In accordance with the purposes set out in this Policy, Joro may share your personal data with: Duly authorized Joro employees and managers. Any Joro employee who has access to your personal data is subject to strict confidentiality obligations. Joro's subsidiaries when necessary to carry out the operation for which the personal data were collected Service providers, acting as subcontractors, performing services relating to Joro's services, in particular email service providers, telephony service providers, identity document analysis services. Administrative or Legal authorities, and authorized third-party, when such data sharing is required by law.

How long we keep your personal data

The retention periods we apply to your personal data are limited and proportionate to the purposes for which they were collected.

Transfers of data outside the european economic area ("EEA").

The personal data will be processed exclusively on the territory of (i) France, and/or any other member state of the European Union, and/or any other signatory state of the agreement on the European Economic Area, (ii) and/or any other state ensuring an adequate level of protection.

Your rights

the right of access: you can obtain information about the data we hold about you and the processing carried out; the right of rectification: you can modify or correct your data; the right to erasure: you can ask us to delete your data in certain circumstances (please note that legal or regulatory provisions or legitimate reasons may require us to retain your data); the right to restriction and objection: you may ask us to restrict or object to the processing of your data, in certain circumstances (please note that we may continue to process your personal data if we have a legitimate reason to do so); the right to portability: you can ask us to receive data in electronic form and/or ask us to transmit this information to a third party where technically possible. You can exercise your rights as well as contact our personal data protection department in the following ways: By e-mail at the following address: [email protected] For any request to exercise your rights, we may ask you to provide an official document of identity in order to verify that you are the person concerned by the personal data that is the subject of the request. We undertake to respond to any request as soon as possible. You will receive a response within a maximum of one (1) month from the receipt of your request. However, we inform you that this period may be extended by two (2) months if your request is particularly complex or given the number of requests. In this case, you will be informed of such an extension and the reasons for it within a maximum of one (1) month from the receipt of your request. You may also file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French personal data regulator: www.cnil.fr.

Data security

Joro ensures the security of your personal data by taking all physical, technical and organizational measures to ensure the confidentiality, integrity and availability of personal data, including encryption and anonymization. We also require all of our employees and partners of Joro to adhere to strict standards of personal data security.

Changes

We will update this Privacy Policy periodically. Any changes will be posted on this page with a current revision date.